Privacy policy
Draft. This page hasn't been published or legally reviewed yet.
AgenAds · Published by the publisher named at launch · Effective: Not yet in effect
What the app reads from Shopify
- Store details: shop domain, store name, currency, time zone and storefront domain.
- Catalog: products, variants, prices, compare-at prices, stock levels, product images and unit costs.
- Sales: quantities sold per variant over the last 30 days, and the store's total sales per day, read from orders.
- The ID of the staff member using the app, for the audit log.
The app doesn't read customer names, email addresses, phone numbers or postal addresses, and it doesn't store any customer personal data.
What you provide
- Unit costs, fees, budget and promotion limits, and automation settings.
- Your brand profile: description, voice, audience summary and the claims you allow or prohibit.
- Your ChatGPT Ads API key, stored encrypted (AES-256-GCM) and never shown again or sent to your browser.
What the app reads from ChatGPT Ads
If you connect an ad account: its ID, currency and time zone, your campaigns, and daily results such as spend, clicks and conversions.
Competitor ads
The app reads publicly visible ads from the Meta Ad Library (advertiser name, ad text, titles, platforms and delivery dates), using the publisher's own account. You don't sign in to Meta, and the app reads nothing from your accounts there.
Conversion tracking
If you turn on conversion tracking, a Shopify web pixel runs on your store, subject to your visitors' consent settings. When someone arrives from a ChatGPT ad, it keeps the ad's reference. For those visitors it reports page views, product views, items added to the cart and checkout starts, with the page address (without its query string), the products and quantities, and the reference. When anyone buys, the app reads the order's total and items from Shopify and reports the order ID, amount, currency, products and, if there is one, the reference to ChatGPT Ads. For orders from an ad, it later re-reads refunds and cancellations, to show results by product. No customer names, emails, phone numbers or addresses are read or sent. Browsing events are deleted after 30 days.
How the data is used
Only to provide the app's features: reports, recommendations, opportunities, promotion simulations, campaign drafts, creative analysis, results by product and the audit log. The data isn't sold, isn't used to build advertising profiles, and isn't shared with other merchants.
Service providers
- Shopify, which provides your store data and handles billing.
- OpenAI, only if text generation is turned on: product facts (titles, prices) and your brand profile are sent to draft strategy and ad copy. No customer data is sent.
- OpenAI, only if image generation is turned on and you ask for an image: the product's image link and title are sent. Generated images are stored with your store's data and available through an unguessable link so ad platforms can fetch them.
- OpenAI, only if text generation is turned on and you describe a campaign in your own words: your request, your store's name, and the product types and tags in your catalog are sent, so the request can be turned into criteria. Products are then chosen by the app, not by OpenAI. No customer data is sent.
- OpenAI, only if text generation is turned on and you ask for a creative analysis: the ad's image link, title and body, the product's title and your brand profile are sent. The ad's results aren't sent. No customer data is sent.
- OpenAI's advertising API, only if you connect a ChatGPT Ads account.
- Meta: the app sends the market you chose and search terms taken from your product types or titles. No customer data is sent.
- The hosting provider that runs the app and its database.
Retention and deletion
Data is kept while the app is installed. When you uninstall the app, your settings are kept for 48 hours in case you reinstall. After that, Shopify sends a deletion request and every record about your store is deleted. Requests about customer data are answered by confirming that none is stored.
Security
Access to the app requires Shopify authentication. Secrets are encrypted at rest, and API keys, tokens and personal details are removed from logs and the audit log before anything is written.
This website
This website sets no cookies and loads no analytics or advertising scripts. See the cookie policy.
Your rights and contact
To ask about your data or to request deletion, contact the support address published at launch. Privacy requests from your customers are handled through Shopify.
Changes
Material changes to this policy are announced in the app before they take effect.