Help center
Setup, connections, billing and common problems.
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Getting started
- Install the appAdd AgenAds to your Shopify store and approve its permissions.
- Explore with sample dataSee every screen before connecting a real ad account.
- First setupAdd product costs, set your limits and read your first review.
Product guide
- RecommendationsWhat the daily review looks for and how to read each recommendation.
- Automation modes and limitsThe three modes, the limits checked on every change, and the pause switch.
- Promotion simulatorCompare discount levels and save a proposal. Nothing changes in your store.
- OpportunitiesHow the app finds products that are picking up, and what the score doesn't mean.
- Marketing studioBuild a campaign in six steps, from goal to a reviewed draft.
- Audit logFind out what happened, who did it and when.
- Results by productSee what your ads sold for each product, with the platform's count, Shopify's orders and refunds kept apart.
- CreativesAnalyse each ad's image and text, correct its tags, and compare ads within a campaign.
- Product feedCheck your catalog against ChatGPT's feed format and download the feed file.
Integrations
- Shopify permissionsThe permissions the app asks for, and what each one is used for.
- Connect ChatGPT AdsSave your API key and see what the connection reads.
- Conversion trackingReport purchases to ChatGPT Ads so its reports show conversions and sales.
Account
- Plans and billingHow plans, trials, usage and cancellation work.
- Uninstalling and your dataWhat happens to your data when you remove the app.
Troubleshooting
- Connection healthWhat the health checks on Connections look at, and how to act on them.
- Common issuesWhat the app's messages mean and how to fix them.
Contact support
See the contact page.