Help center / Account

Uninstalling and your data

What happens to your data when you remove the app.

Uninstall

Remove AgenAds from Settings → Apps in your Shopify admin. Your subscription ends.

What happens to your data

  1. Your settings are kept for 48 hours in case you reinstall.
  2. After that, Shopify sends a deletion request.
  3. Every record about your store is deleted.

Your ChatGPT Ads account and your Shopify store aren’t changed. Campaigns in your ad account keep running, so pause them in Ads Manager if you want them to stop.

Language

The app follows your Shopify admin language. It’s available in English and Turkish, and other languages show in English.

More detail

See the privacy policy and data processing pages.

Updated November 6, 2026