Help center / Integrations

Shopify permissions

The permissions the app asks for, and what each one is used for.

What the app asks for

Scope What it’s used for
read_products Products, variants, prices, compare-at prices and images
read_inventory Stock levels and unit costs
read_orders Quantities sold per variant, and the total of orders reported as conversions
write_pixels Adding the conversion tracking pixel to your store, if you turn it on
read_customer_events Knowing when a purchase is completed, so ChatGPT Ads can report conversions

write_pixels is the only permission that adds anything to your store, and it’s used only for the tracking pixel. The app can’t change your products, prices, stock or discounts.

Customer data

The app reads quantities from orders, and the total of an order when it reports a conversion. It doesn’t read customer names, emails, phone numbers or addresses, and it stores no customer personal data.

Because it reads orders at all, Shopify requires protected customer data access for the app. It requests only that level, not access to customer fields.

Staying in sync

The catalog syncs daily. Product and stock changes also arrive through Shopify webhooks, so they normally show up sooner.

Updated November 8, 2026