Help center / Integrations
Shopify permissions
The permissions the app asks for, and what each one is used for.
What the app asks for
| Scope | What it’s used for |
|---|---|
read_products |
Products, variants, prices, compare-at prices and images |
read_inventory |
Stock levels and unit costs |
read_orders |
Quantities sold per variant, and the total of orders reported as conversions |
write_pixels |
Adding the conversion tracking pixel to your store, if you turn it on |
read_customer_events |
Knowing when a purchase is completed, so ChatGPT Ads can report conversions |
write_pixels is the only permission that adds anything to your store, and it’s used only for the tracking pixel. The app can’t change your products, prices, stock or discounts.
Customer data
The app reads quantities from orders, and the total of an order when it reports a conversion. It doesn’t read customer names, emails, phone numbers or addresses, and it stores no customer personal data.
Because it reads orders at all, Shopify requires protected customer data access for the app. It requests only that level, not access to customer fields.
Staying in sync
The catalog syncs daily. Product and stock changes also arrive through Shopify webhooks, so they normally show up sooner.
Updated November 8, 2026